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Groups look at continuing flexible refund policies for 2022

Some associations push back refund deadlines for upcoming events; NCBA sells registration refund insurance for February showAssociation executives are looking ahead to the new year with renewed optimism for the return of in-person events. Still, with COVID-19 variants contributing to uncertainty, groups are assessing how flexible their 2022 refund policies need to be for attendees.Pre-pandemic, the American Association of Colleges of Nursing had a cancellation deadline of two weeks before the event, said Robert Rosseter, AACN's chief communications officer. For the CNL Summit, happening Feb. 17-19 in Orlando, people can cancel until Feb. 14. When an attendee cancels, AACN… Read More